Welcome to our pricing guide!
At Caterly, we believe in complete transparency, which is why we are more than happy to show you exactly how our pricing structure works.
When you receive a quote from us there are two elements that make this up:
1. The caterer quote.
2. The Caterly service fee.
What makes up my caterer’s quote?
- The physical cost of the food.
- Any commercial kitchen rental costs to prepare the food.
- The actual hours spent preparing the food.
- Any equipment hire costs needed to bring your dream event to life.
- The time to set up at your location.
- The mileage and staff costs incurred in all the aforementioned.
What makes up our service fee?
We charge customers 2.5% + VAT for using our service, which includes:
Your peace of mind.
The time taken to research, speak to, and physically meet each caterer to verify they meet the highest standard in the mobile catering industry – the Catering Excellence Benchmark.
Your peace of mind.
We guarantee booking protection, financial security, and high-quality communication with every booking – through our Caterly Cover.
Your peace of mind.
We employ and train every member of our team to be event specialists, so that at every touchpoint you are in contact with an expert. Your journey with us from enquiry to event completion is meticulously designed to ensure you have the best experience whilst booking with us.
Based on some of our most popular services, please see the below as an example of the average price you would be expected to pay, per person:
- Formal 3-Course Dining: Prices starting from £65.00 per person.
- Family-style Sharing Platters: Prices starting from £32.00 per person.
- Buffet-Style Served Dining: Prices starting from £25.00 per person.
- Street-Food Style Dining: Prices starting from £12.00 per person.
**Generic paragraph from other pages re-iterating the Catering Excellence Benchmark. **
Payments Made Easy! - 2-Step Customer Payment Process
To remain as flexible as possible with payments, we accept payment via BACS, CHAPS, or Credit Card.
50% Deposit Payment:
To confirm your booking and secure your catering services, we require a 50% deposit.
50% Final Payment:
12 weeks before your event, we will send the final 50% event balance invoice.
If your event is a little more last-minute, we will take your payment in full at the time of booking.
FAQs
Absolutely! We accept all credit card payments through our trusted partner, Stripe.
We do not currently offer the option to pay in instalments through our platform. If you have any questions about this, feel free to contact our customer service team at 0300 373 2409 who can assist you.
Certainly! If you prefer to pay the full amount upfront, you can easily do so on our platform. For any enquiries about this, reach out to our customer service team at 0300 373 2409.
If you need to make any changes to your booking, our platform is set up to easily do this – just speak to your caterer and they will be able to update your quote and final payment, accordingly.
Please refer to our terms and conditions for information on cancellations. You can find them by clicking here.
Please refer to our terms and conditions for information on cancellations. You can find them by clicking here.
For more details about payments, refunds, and cancellations, please review our Terms & Conditions. We’ve made the payment process as hassle-free as possible, for your convenience and peace of mind. However, should you have any further questions, please don’t hesitate to contact our dedicated customer service team at 0300 373 2409.
