Nationwide Caterers Association

Whether you’re a mobile caterer, Street Food business, festival & event caterer or run an independent bricks & mortar business, NCASS are here to support you.

NCASS (the Nationwide Caterers Association) was founded by mobile caterers and is the only membership organisation that supports independent hospitality businesses across the UK. For over 30 years, NCASS has been raising the profile of street food, event caterers, festival traders and small independent bricks and mortar food & drink businesses.

NCASS members are at the heart of everything NCASS does.

Their team will help you to run your business safely, legally, and profitably, their safety management system has been created for small independents and their training, resources and partnerships give you exclusive tools and supplier deals.

Systems, Tools & Resources

NCASS understand that legal compliance, safety, and regulatory requirements can be daunting – they take the stress out of it and help you achieve the highest standards possible.
The NCASS Safety Management System has been developed to assist food and drink businesses to comply with and exceed the operational / technical requirements for Food Safety and Hygiene, Health and Safety (H&S) and Fire Safety. Following the processes set out in the NCASS system is the most efficient way to regulate Food Safety and Health & Safety within your business. The safety management system comes with an online risk assessment system that can be accessed using your dashboard, daily recording diary and a wealth of online resources. NCASS offers three levels of food hygiene certificates: Level 1 Food Hygiene, Level 2 Food Hygiene and Level 3 Food Hygiene certificates. Our food hygiene and safety online training courses are all triple-accredited and highly recognised throughout the catering industry. As well as food hygiene training, NCASS offers a range of courses to support you and your team including the NCASS Allergen Awareness course and Safe use of LPG.

There is a member only resource area that can be accessed via the member area and all members receive a weekly members e-mailer as well as a printed magazine throughout the year. If you would like NCASS to share your story with other members and the wider industry via their marketing channels or would like social posts and photos shared, the team are always looking for inspiring content – you can contact their marketing team via Roxy@ncass.org.uk

Support when you need it.

Expert advice, dedicated support, and essential guidance to ensure your business stays on track in a fast-paced and competitive industry. You can count on NCASS to assist you with any concerns or issues that may be impacting your business as well as keeping you in the loop on industry changes before they become a problem for you. NCASS have a team of account managers who are experts in all aspects of running an independent food / drink business, you can contact them by phone or email via 0300 124 6866 or info@ncass.org.uk whenever you need advice.

Network & Advocacy

From associations across the food and events sector to events and festivals, government bodies and Street Food collectives, NCASS are part of a network that works together to support our members, raise the profile of the industry and campaign for real change.

Government: Working with Government means that they are ahead of the curve when it comes to changes that could affect our members and most importantly, they are able to protect your interests through advocacy, regularly relaying information and being part of consultations on policy and legislation changes that affect members.

The wider Industry: From festival and event associations to event organisers, media partners and suppliers, NCASS are there to bridge the gap and raise the profile of our sector within the wider industry.

Enforcement: EHOs and Local Authority departments across the UK trust NCASS to promote best practice and make their jobs as easy as possible when it comes to inspections and getting the information they need.

Primary Authority: NCASS has a Primary Authority (PA) partnership with The Royal Borough of Greenwich and in Wales, Monmouthshire County Council. Primary Authority is a government-backed scheme. NCASS work with PA partners so that the sector specific advice guidance and resources we create for you, our members, is assured – assured here means that it has been approved by our PA partners and is recognised by EHOs. Your NCASS safety management system, for example, is assured by the scheme; this means that it is recognised by other EHOs, and Local Authorities.

NCASS Partners & Rewards

It’s key for NCASS that they work with the right partners for you. Whether it’s saving you money on things you need day to day or getting the right expert advice and services, all memberships come with exclusive deals that make it easy to save money and offset the cost of membership. Take advantage of cashback deals, special offers and discounts from industry partners to maximise your savings and get the most value out of your membership.

Aaron

Co-Founder & Partnerships

TBC

Calum

Co-Founder & Operations

Calum Macdonald is the Operations Director at Caterly, where he makes sure everything runs like clockwork. With a background in business and investment management, Calum followed his passion for food and jumped into the events industry over seven years ago. He even ran his own catering business, gaining hands-on experience in delivering top-notch food and unforgettable experiences.

Now at Caterly, Calum uses his skills to plan and manage the daily operations, ensuring smooth sailing behind the scenes. His love for food and knack for logistical thinking makes him an essential part of the team, always looking to improve and implement new business strategies. Calum thrives on making events run effectively, so Caterly can keep delivering amazing experiences to its customers!

Aila

Administration

Aila is a Food Science and Nutrition graduate with a passion for travel, yoga, and, of course, food!

She loves meeting new people, exploring diverse cultures, and tasting foods from around the world.

Aila has developed a broad skill set encompassing effective communication, organisation, and creativity. As the Supplier Experience Manager & Admin Assistant at Caterly, these attributes ensure everything runs smoothly behind the scenes.

With a background in nutrition, Aila naturally prioritises wellbeing. In her daily life, she embraces wellbeing through peaceful moments with a book and coffee, staying active, and enjoying good food with great company.

Lydia

Logistics

Having previously opened and run two wellbeing centres, Lydia understands the importance of taking time out of a busy schedule to be present and mindful.

Combining this with her customer service experience in the hospitality and care sector, along with her experience in the food and beverage industry as Restaurant Manager, Lydia feels at home as the Head of Customer Experience for Caterly.

Lydia loves ensuring customers have an exceptional experience from the start of their journey with Caterly, right until the big event – it’s all in the small details!

Outside of work Lydia loves the summer, sun, being with friends, good food and walking to uncover beautiful views!

Holly

Marketing

Our newest member of the team, Holly has a passion for all things wellbeing. As a Pilates enthusiast with a keen interest in nutrition, in her free time Holly enjoys whipping up new healthy dishes – even though mashed potato is

Currently studying marketing online, Holly looks after Caterly’s social media presence.